Frequently Asked Questions

Step 1 · Get the installer from the official site

Open the 快连 website and click "Download" in the top navigation, or head to the download page directly. Pick the installer that matches your OS (Windows, macOS, Android, iOS). Only use the official site — never third-party mirrors.

Step 2 · Install

Desktop: double-click the installer and follow the wizard. macOS: drag the app into Applications. Android: allow "unknown sources" if needed and open the APK. The whole process takes 1–2 minutes.

Step 3 · First launch and connect

New users get a free trial automatically — no sign-up. Tap "Connect" and AI will pick the fastest node.

Zero-log, anonymous by design

快连 follows a strict global zero-log policy. We never record browsing history, visited sites, downloads or any activity details. Only minimal, aggregated connection statistics are kept — nothing tied to you.

No sign-up, lower exposure

You don't need to give a phone number, email, or social account. Payments are handled by third-party processors — we don't store card details.

Military-grade encryption & audits

AES-256 encryption with secure key exchange, GDPR-compliant policies, and periodic third-party security audits.

Choose a plan

Weekly, monthly, quarterly or yearly plans are available. Quarterly and yearly plans include additional discounts. New users can try 快连 for free before subscribing.

Select payment

Credit cards (Visa / Mastercard / Amex), PayPal, Alipay, WeChat Pay, or crypto (BTC / ETH / USDT). All checkout pages are SSL-encrypted.

Activation

Access is granted the moment payment is received — no manual review. For any issue, contact support and we'll reply within 24 hours.

Check local network and switch protocol

Confirm your local internet works, then try switching protocol (UDP ↔ TCP) in settings. Some networks restrict UDP; TCP usually solves it.

Change nodes, check firewalls

Try a closer or less-loaded node. Make sure your firewall / antivirus isn't blocking 快连 — add it to the allowlist if needed.

Contact support

Submit a ticket via the Help Center with device model, OS version, network provider and screenshots. Our team replies within 24 hours.

Up to 5 devices simultaneously per plan, across Windows, macOS, Android and iOS.

Yes. All plans include unlimited data and bandwidth — you're only billed by time.

Yes. New users receive free trial time on first launch — no sign-up, no card required.